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The Ripple Effect
AMAZON’S ACQUISITION OF WHOLE FOODS HAS CHANGED THE GAME. The announcement of Amazon’s acquisition of Whole Foods has caused a ripple effect through the retail…
Run! Run! Run! Bolt! Bolt! Bolt!
OUR TECHNOLOGY IS A GAME OF CATCHING UP AND BOLTING ON. INSTEAD, USE TECH TO BUILD A BUSINESS MODEL THAT MAKES YOU INDISPENSABLE. No matter…
The Last Mile
TARGETED INVESTMENT IN CLIENT OUTREACH VERSUS AN INCOMING FRESHMAN OR JV SQUAD IS THE NAME OF THE GAME. We’re two months into 2017, and it’s…
Digital Insight
WE NEED TO MOVE TECHNOLOGY BEYOND FACTS AND FIGURES TO PROVIDE INSIGHT AND ACTIONABLE INTELLIGENCE. A few months back I took a look at the…
HIPAA Compliance for Dummies
DON’T RELY ON YOUR TECHNOLOGY TO DO IT ALL FOR YOU. If your brokerage is solidly rooted in employee benefits, compliance with the Health Insurance…
The Changing Face of Retail
INNOVATORS FUNDAMENTALLY CHALLENGE THE IDEA THAT THE WAY WE WORK TODAY IS THE RIGHT WAY. I talk quite a bit about the value of data…
Managing the Fundamentals
DON’T SPEND TOO MUCH TIME EMULATING THE LATEST ROUND OF DISRUPTIVE UNICORNS. A few months ago I contrasted the waning days of Dotcom 1.0 with…
Localized Mobility
OUR RELIANCE ON OUTMODED WAYS OF THINKING ABOUT MOBILITY IS WASTING ITS TRANSFORMATIONAL BENEFITS. My first grader learned a new strategy last week for dealing…
Personalized Assurance
BROKERS AND CARRIERS ARE FACING A WORLD OF SOCIALLY DRIVEN, CUSTOMIZED BUYING. The end of this month moves us into the zodiac sign of Gemini,…
Imagining 3.0
THE PAST AND FUTURE OF DOTCOM A couple years ago I attended my first rodeo. The most impressive part of the experience was an event…